Patient Info and Fees
Patient Information & Fees
Information At Your Fingertips
Everything you need to prepare for your visit – from billing and Medicare to forms and patient support at Harpley Doctors.
If you are a new patient to our clinic, please arrive at least five minutes before your consultation or fill out a new patient form here and bring the following to your consultation:
- Photo ID
- A valid Medicare card
- Workcover patients will need to inform their employer and bring their employer’s contact details for verification to arrange payment.
PHONE CONSULTATIONS
Important Information About Phone Consultations
- Phone consultations are not recommended for medical conditions that require a physical examination.
- Please note that phone consultations are not conducted at a specific time. The doctor will call you on the same day, but it may be at any time during the day.
- To remain eligible for phone consultations, you must attend at least one face-to-face consultation with your doctor each year.
We encourage all patients to book an in-person appointment when possible for the most comprehensive care.”
Billing Policy
Fees
Our practice proudly offers bulk billing to all patients with a valid Medicare card, making healthcare more accessible with no out-of-pocket costs for standard consultations.
Please note: All procedures are subject to fees.
New Patients Welcome
Appointments
PHONE CONSULTATIONS
Communication Assistance
If you require assistance with communication (e.g. a translator) please notify our reception team upon arrival. A phone interpreter may be available.
COVID-19 Vaccination Form
- Covid-19 Vaccination Consent Form
- Preparing for Covid-19 Vaccination
Home Visits
Visits to patient’s homes are available for clinic patients who are too unwell to attend the clinic. The minimum out -of-pocket fee for consultations during business hours is $250.00.
Billing Policy
Practice Policies
Complaints
We constantly strive to give patients the best possible care and attention, but if you are dissatisfied with any element of our service, please bring this to our attention so we can do better next time. If this does not resolve your problem, we welcome receiving your complaint in writing. We will acknowledge your complaint in writing or contact you to discuss the way forward. Your complaint will be investigated, and you will be advised of the outcome.
However, if you are still unsatisfied, you can write to The Health Care Complaints Commission by clicking here. The HCCC protects public health and safety by resolving, investigating and prosecuting complaints about healthcare. It is an independent body that was established under the Health Care Complaints Act 1993. The organisation has a central role in maintaining the integrity of the VIC health system, with the overarching aim of protecting the health and safety of individuals and the community.
Fees for Procedures
Procedures
- Termination of pregnancy<60 Days
- Ingrown Toenail Removal
- Iron Infusion
- Full Skin Check with Photography
- First Keloid Injection
- Subsequent Keloid injection
- Implanon Insertion + Removal
- Implanon Insertion
- Implanon removal
- IUD Insertion ± Removal
- IUD Removal
- Taxi/Driver’s licence/Preemployment
- Yellow Fever Vaccine
- Q Fever Immunisation
Total Fee's
- 300
- 360
- 250
- 200
- 200
- 150
- 250
- 130
- 210
- 280
- 90
- 140
- 160
- 150
Medicare Rebate
- 80.1
- 297.25
- 80.1
- 80.1
- 80.1
- 41.4
- 170.3
- 74.75
- 136.95
- 155.15
- 41.4
- 0
- 0
- 80.1
Out Of Pocket Fee
- 219.9
- 62.75
- 169.9
- 119.9
- 119.9
- 108.6
- 79.7
- 55.25
- 73.05
- 124.85
- 48.6
- 140
- 160
- 69.9
Useful Resources
(Advance Care Planning, Wills, Power of Attorney, Enduring Guardian)
MyMedicare
MyMedicare
We invite all existing and new patients who consider us to be your preferred practice, to register for MyMedicare. To complete a registration, scan the QR code or register using the link provided on this page. If you have any questions, please contact our team.
What is MyMedicare?
The Australian Government has introduced a new voluntary patient registration model called MyMedicare to drive improvements in primary health care for all Australians and deliver new funding packages to primary care providers. MyMedicare will strengthen the relationship between patients and their health care teams by allowing patients to register with their regular general practice and select their preferred GP and providers within the practice. This registration aims to strengthen the relationship between you, your GP, and the team at Harpley Doctors. For more information, please see the Registering in MyMedicare Factsheet for Patients.
What are the benefits of MyMedicare for our patients?
The key benefits to you include better access, better continuity of care, and better planning. Registration in MyMedicare is not compulsory, however it is recommended to improve continuity of care for patients. You can also change your mind and leave the program at any time. It does not affect your Medicare rights or benefits. Please reach out to our team if you have any questions.
FAQ
Our practice proudly offers bulk billing to all patients with a valid Medicare card, making healthcare more accessible with no out-of-pocket costs for standard consultations.
Please note: All procedures are subject to fees.
If you do not have a Medicare card, you will incur a fee payable at the time of the consult which can be claimed back through your Private Insurance.
Please use the online booking button on this page or call the practice on (03) 8731 1330 to make an appointment.
Please bring:
- Photo ID
- Medicare card
- Any concession cards
Telehealth is offered under some circumstances, please check with the practice via telephone if this is available to you (03) 8731 1330
